SHORELANDS

WATER CO., INC.
1709 Union Avenue ~ P.O. Box 158 ~ Hazlet, NJ 07730

(732) 264-7300 ~ (732) 264-6154 Fax

MONTHLY BILLING

Several years ago, Shorelands Water Company implemented monthly billing. This method has been proven to be a success, whereas customers are able to identify a leak in a relatively short period of time which in turn, saves the customer money. 

Your assistance in obtaining regular meter readings can save you money. Regular reading of your meter is the best method of early leak detection which may result in high water bills. If the Meter Reader is unable to access your reading device at your home or business, your reading is then estimated based on prior usage for that billing period. If you have received 2 estimated bills in a row, please contact our Customer Service Department at (732) 264-5510 to set up an appointment for a meter read.

PAYMENTS

For your convenience, our office is open Monday through Friday, 8AM to 4:30PM. Payments can be made by cash, check or money order. We also have a Customer Drop Box located to the right of the Office entrance for payments after normal business hours. These payments will be processed the following business day. We strongly suggest that customers do not leave cash in the drop box. Please make cash payments in person during normal business hours. We offer Direct Debit Payment of your water bill. Payment will be taken directly out of your checking or savings account. You must fill out an application to start this service. Contact our Customer Service Department for more information at (732) 264-5510.

UNPAID BILLS

We want all of our customers

                to have continuous water service!

That's why we make every effort to contact our customers when there is a past due amount. After 15 days following the mailing of a bill, any unpaid bills are considered late and subject to discontinuance of service. An URGENT NOTICE will be mailed stating the date of intended service interruption. Our Customer Service Department then follows up with a courtesy call to remind the customer of the past due amount and date of service interruption. It is your responsibility as a customer to notify us if your contact information has changed. If you are having a problem paying a bill on time, please do not hesitate to contact our office at (732) 264-5510. We will make every effort to work out a payment plan with you. If the service is shut off, there will be a charge for resumption of service. This charge is due along with the past due balance to restore your water service.

Send mail to swcwebmaster@shorelandswater.com with questions or comments about this web site.