Rates & Rights
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RATE SCHEDULE

Shorelands Water Company maintains emergency crews 24 hours a day, 7 days a week to repair main breaks or emergency service problems. Customers are able to report an emergency, day or night, by calling (732) 264-5510 to contact Shorelands directly.

Below is a schedule of rates & charges as of November 9, 2004 for General Metered Service, applicable to use of water supplied through meters. Included in the rates are costs for labor, power, taxes, and return on investment:

5/8" Meter

$9.30

3/4" Meter

$13.95

1" Meter

$23.25

1 1/2" Meter

$46.50

2" Disc Meter

$74.40

2" Turbine or Compound Meter

$111.60

3" Turbine or Compound Meter

$139.50

4" Meter

$232.50

6" Meter

$465.00

8" Meter

$744.00

10" Meter

$1069.50

The Commodity Rate is $3.955 * Per 1,000 Gallons

*The State of New Jersey enacted ch. 443 of the Laws of New Jersey 1983 concerning the periodic testing of public water supplies which establishes a water tax of $0.01 per 1,000 gallons of water. This tax is reflected and included in the above rates

 

BE A SMART CONSUMER . . .
                       KNOW YOUR RIGHTS!!!

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You have the right to utility service if you are a qualified applicant.

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You shall not be asked to pay unreasonably high deposits as a condition of service, nor to make unreasonable payments on past due bills.

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You have the right to budget billing or a payment plan if you are a gas or electric customer.

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You are entitled to at least one deferred payment plan in one year.

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You have the right to have any complaint against your utility handled promptly by that utility.

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You have the right to call upon the New Jersey State Board of Public Utilities (BPU) at (800) 624-0241 to investigate your utility complaints and inquiries. Your service may not be terminated for non-payment during a BPU investigation.

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If you suspect your meter is not working properly, you have the right to have it tested, free of charge, once a year by your utility.

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Your residential service may not be shut off on holidays, weekends or after 1:00PM prior to a holiday or weekend, or if you have a valid medical emergency.

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If you are elderly or a low-income customer, and are making good faith payments, and have enrolled in a budget plan, in accordance with your ability to pay, you have the right to full (**gas and electric) service from November 15th to March 15th (no terminations).

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If you live in a multi-family dwelling, you have the right to receive posted notice of any impending shut off. This notice must be posted in a common area and/or sent individually to occupants.

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You have the right to have a "Diversion of Service" investigation if you suspect that the level of consumption reflected in your utility bill is unexplainably high.