SWC WORKFORCE
Shorelands Water Company maintains emergency crews 24-hours a day, 7 days a week to repair main breaks or emergency service problems. Normal billing or service inquiries should be made during regular business hours to our Customer Service Department at (732) 264-5510. To save time, please have your account number ready when calling. Your account can also be accessed by the service address.
When our Meter Reader or Serviceman arrives at your door, he will be wearing an identification badge similar to the one below as well as a Shorelands Water Company uniform.
In addition to a color close up photo of the employee's face, the badge will indicate the employee's name, date of badge issuance, and employee's signature. The identification badge will be validated by Shorelands Water Company. For your own protection, take a close look at the badge when a serviceman arrives at your door. If you should have any doubt, do not let the individual enter your home. You may contact our Customer Service Department should you have any questions at (732) 264-5510 during normal business hours. If you suspect the individual does not work for Shorelands, contact Hazlet Police at (732) 264-6565 or Holmdel Police at (732) 946-4400.