Water Quality

SHORELANDS

WATER CO., INC.
1709 Union Avenue ~ P.O. Box 158 ~ Hazlet, NJ 07730

(732) 264-7300 ~ (732) 264-6154 Fax

WATER QUALITY

Shorelands Water Company is committed to providing the highest quality water in conformance with all State and Federal Regulations. Samples are taken from our distribution system on a weekly basis and analyzed by an outside laboratory, which has been certified by the State of New Jersey. Please click below for answers to common water quality questions:

	Taste and Odor
	Hot Water Heater Information/Maintenance
	Pink Substance on Bathroom Fixtures
	White or Gray Particles in Water

If you should have a water quality concern, please contact Shorelands at (732) 264-5510. Check out our HELPFUL SITES page for links to more useful information on the internet.

HOW WATER WORKS

from the American Water Works Association

The American Water Works Association (AWWA) has published a diagram on How Water Works, which gives an inside look at residential water use. Click here to see the AWWA diagram.

DISCOLORED WATER

Discoloration of your tap water is usually a sign that there may be some activity that has disturbed the direction or rate of flow in the water main, such as use of a fire hydrant or water main valve in your area. Discolored water can also come from the piping in your own home. This would be evident when your home is the only one on the street experiencing an issue. Discolored water comes from rust or sediments that exist in your home's piping. The water is still safe when this occurs. The water may look unappealing, so we suggest you wait until it clears before consuming it.

Here are some suggestions for clearing the pipes:

	Avoid running the hot water. This will minimize filling the hot water heater with discolored water.
	Try running the cold water for 5 to 10 minutes from one bathtub faucet at a moderate rate.
	If water does not clear, wait approximately one hour before running the water again from the same location.
	If you are washing laundry, stop the cycle and wait until water runs clear throughout the house before restarting. If you allow the water to empty from the washing machine and go into the spin cycle, you could possibly cause permanent staining to the laundry items.
	If the water remains discolored after efforts to clear it, please contact our Customer Service Department at (732) 264-5510. If your home is located on a dead-end line, it may take longer to clear up and it may be necessary for our crews to flush the main in the area.

Every spring, Shorelands Water Company flushes the water mains in the distribution system in order to minimize the occurrence of discolored water.